Association Management Blog

Get Your Association to Think Like an Employer: Lessons from the Amazon.com Story

Posted by Andy Freed on 8/28/15 7:54 AM

There was a front page article in the New York Times recently about the culture at Amazon.com

I don’t know how much of it is true. The Times makes a compelling case. Jeff Bezos makes a compelling rebuttal

This much I do know, for a customer, Amazon is an extraordinary company. Last week I ran out of razor blades. I didn’t have time to get to CVS—Amazon had them delivered same day by 5PM. That’s faster than I could get to the CVS a few blocks away. 

But this isn’t about how Amazon treats their customers. It’s about how they treat their employees.  

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Topics: Association Membership, Membership Value

A Must-Watch Webinar for Technical Working Group Members

Posted by Andy Freed on 8/18/15 7:00 AM

Technical working groups/consortia play a crucial role in the technology standards arena, but TWG progress isn’t always what it could be. The lack of strong leadership and clear procedure often makes it difficult for busy volunteers (spread across different geographies, no less) to stay organized. Meanwhile, technical working group projects may suffer from poor meeting attendance, role confusion, or chronic delays in decision making.

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Topics: Technology, Technical Working Groups

Remote Board Meetings: Are Your Members Playing BINGO?

Posted by Andy Freed on 7/29/15 4:28 PM

If you manage an association or standard-setting organization, there’s a good chance your governing board is dispersed across the country—or even across the globe. After all, most association board members are simultaneously leading separate businesses, and answering to the stakeholders in their respective offices/cities. Even the most dedicated among them would have a hard time attending all your board meetings, if participation always meant getting on a plane, losing a day’s work to travel, etc. 

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Topics: Meetings, Board

What My New Apple Watch Made Me Think About Standards Groups

Posted by Andy Freed on 6/25/15 7:00 AM

I love a new toy. That’s why I was so excited to get my Apple Watch last week. And as I hit the one-week mark, a few lessons have struck me:

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Topics: Association Management, Association Management Company

Flying Buttress

Posted by Andy Freed on 6/18/15 7:00 AM

So many of the great churches of Europe are supported by massive flying buttresses. Not much to look at themselves, they support objects of great beauty and intricacy.  

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Topics: Association Management Company

Where have we been?

Posted by Andy Freed on 6/9/15 7:00 AM

I was reminded today that it’s been a while since I’ve blogged. Well, it’s been quite a few months. Between client meetings, new initiatives and more, we’ve been flat out.

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Topics: Association Management Companies

Five Reasons Why Lockstep Board Leadership Succession Makes No Sense

Posted by Bruce Rogers on 5/11/15 8:00 AM

Once in a while we encounter an organization with a structured leadership succession process that makes no sense except, perhaps, to the founders who concocted it. I like to call this the lockstep board leadership succession model.

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Topics: Leadership, Association Boards

A Little Something About 20-somethings

Posted by Joan Jacobs on 4/30/15 7:00 AM

For over a decade, I have been attending standards and technology-focused events sponsored by client associations as well as forums hosted by venerable U.S. and global standards-focused organizations. These meetings are by and large fairly homogenous gatherings of standards professionals with deep experience in standards and who are skilled at representing their companies’ interests in industry alliances and consortia. For most, it’s definitely not their first “rodeo.” 

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Topics: Association Management, Technology, Membership

Eye Chart

Posted by Andy Freed on 4/15/15 7:30 AM

One of the best things about having a great staff is that I find that I’m wrong more than I’m right. Often I have a belief about something, but my team has better information.

One great example of that was recently when we were working on a client web site. I saw the design and thought that too much material was “below the fold” of the first screen. Turns out my thinking was entirely wrong. 

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Topics: Association Management

Spring Cleaning

Posted by Andy Freed on 4/10/15 7:00 AM

After more than nine feet of snow in Boston, I saw something I haven’t seen a while this week. My lawn. And it wasn’t a pretty sight. All that snow brought gravel, matted leaves, trash and who knows what else on to my property. 

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Topics: Tech Consortia, Technical Process

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CONTRIBUTORS

ANDY FREED

President
Virtual, Inc.

GREG KOHN

Vice President of Client Services
Virtual, Inc.

BRUCE ROGERS

CEO
Virtual, Inc.

TERRY LOWNEY

COO, Senior Vice President
Virtual, Inc.

JOAN JACOBS

Director, Business Development
Virtual, Inc.

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