conference calls


That’s how many association conference calls I facilitate in the average year.  With that many calls, I want them to be productive time.  Here are seven habits that help keep calls that I facilitate more productive:

  1. Know who’s driving.
    So many calls are just adrift, it’s unclear who is charged with facilitating the call and keeping it on track. And remember, the facilitator needs to be prepared—come to the call early and know the agenda well.
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